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Error in the PC editor. Continue with the line editor. Word 2010

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We have just completed upgrade to ECC6.0 eph4.

 

We are evaluating new workstion build to depoly windows 7 and office 2010.  We are installing SAP GUI 7.2 patch 1 on the workstations.  While testing the build, we are finding that when creating/changing texts in VD02 and IW52 long text.  That the editor defaults to the line editor.  How can we change editor to call Word 2010?  From reading SAP notes, SAP 7.20 supports windows 7 and office 2010.  Is there a parameter or transaction that needs to be set for the user?

 

Please advise.

Thanks

Tony Romain

IT System Analyst

 

Steps:

We open IW52 to service notification, click on long text icon.  Screen opens with line editor.  When select "Change Editor" in menu, we then see this message.

 

Error in the PC editor. Continue with the line editor

     Message no. TD754

Diagnosis

     An internal error occurred in the PC editor accessing the text (data

     transport with the data provider).

System Response

     The operation could not be executed in the PC editor.

Procedure

     Contact your PC system administrator.


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